Privacy Policy

What we collect

This page is maintained by SHAH ENTERPRISES to explain how we handle the information you give us. We only collect what we need to answer an enquiry and complete a sale or service visit.

• Details you submit in an enquiry form — name, phone number, city, service required and preferred contact time
• The content of messages you send us on WhatsApp or by phone
• Anonymous usage events on this website, such as which page an enquiry came from, used to understand which services people are looking for

How we use it

Your details are used to respond to your enquiry, quote a price, schedule an installation or service visit, and register product warranties in your name. We also use aggregate, non-identifying website statistics to improve our pages.

We do not sell your information, and we do not send marketing messages to people who have not asked for them.

Who we share it with

We share only what is necessary: manufacturer warranty registration with the relevant brand, and our own technicians who attend your installation or service call. Our website and enquiry records are hosted with reputable service providers who process data on our behalf.

WhatsApp enquiries

Enquiry forms on this website open WhatsApp with a pre-filled message. That message is sent through WhatsApp and is subject to WhatsApp's own privacy terms in addition to ours.

Retention and your choices

Enquiry and service records are kept for as long as needed to support your purchase, warranty and service history. You can ask us to correct or delete your details at any time.

Cookies

This site uses only what is needed to load pages and record anonymous usage events. It does not run third-party advertising trackers.

Contact us

For any question about your data, call +91 91641 95516 or visit our showroom at Bypass Road, Kankanady Gate, Mangaluru.